WE ARE HERE TO HELP

Whether you have a question about your order, need assistance with customs or courier clearance, or simply want to know more about our products, please do not hesitate to reach out to us.

Our support team aims to respond to all enquiries within 1–3 business days.

GET IN TOUCH

Brand: Fura Onyx
Owner: Divyansh Gupta
Email: furaonyx@gmail.com
Address: New Delhi , India
Website: furaonyx.com

This is our primary support channel. Please include your order number in your message for faster assistance.

CUSTOMS OR COURIER KYC

If your courier or customs authority has contacted you regarding KYC verification, customs documentation, or shipment clearance, please do not ignore or refuse the request. Write to us with:

• Your order number
• The name of the courier or customs authority
• A brief description of what was requested

We will do our best to guide you through the process and help ensure your order is delivered smoothly.

BEFORE YOU CONTACT US

You may find an answer to your question in our:

• Frequently Asked Questions (FAQ)
• Shipping Policy
• Returns & Refund Policy

Fura Onyx is committed to providing a premium experience from purchase to delivery.