Legal Notice & Grievance Redressal

Legal Notice & Grievance Redressal

Last updated: July 2026

Business Information

This website, https://furaonyx.com, is operated under the brand name Fura Onyx.

Grievance Redressal

If you have a complaint, concern, or grievance related to your order, product, delivery, refund, privacy, or any other matter, please contact us in the first instance at:

Email: furaonyx@gmail.com
Subject line: Grievance — [Your Order Number]

Please include your full name, order number, a description of your concern, and any supporting evidence (photos, screenshots, or documents) where applicable.

We aim to acknowledge all grievances within 1–3 business days and to resolve them as fairly and promptly as possible.

Escalation

If your concern is not resolved to your satisfaction after contacting us, you may escalate the matter through the appropriate consumer protection authority or dispute resolution body in your jurisdiction.

For customers in India, you may refer to the National Consumer Helpline or the relevant consumer forum under the Consumer Protection Act, 2019.

Intellectual Property

All content on this website, including the brand name, logo, text, images, product presentation, and marketing content, belongs to Fura Onyx or is used with permission. Unauthorised reproduction, copying, or commercial use of any content is prohibited.

Governing Law

These terms and any disputes arising from use of this website shall be governed by the laws of India, unless otherwise required by applicable consumer protection laws in your jurisdiction.

Contact

For any legal, compliance, or grievance-related enquiries:
Email: furaonyx@gmail.com
Brand: Fura Onyx
Owner: Divyansh Gupta
Address: G-224, Preet Vihar, New Delhi – 110092, India
Website: https://furaonyx.com